Cashless
Everything you need to know about using cashless cards and wristbands at events.
Cashless means you can pay for food, drinks, and merchandise using a cashless consumable — either a card or a wristband — instead of physical cash.
No, cash cannot be used directly for purchases. However, you can use cash to top up your cashless card or wristband at designated top-up stations inside the venue.
We recommend taking a photo of the short tag printed on the back of your card or wristband. If it’s lost or stolen, visit the nearest top-up station with this image. Our team will attempt to block the old card and issue you a replacement with your recovered balance loaded onto it. Terms and conditions apply.
If your consumable stops working, visit the nearest top-up station. We’ll replace it and transfer any remaining funds. Please don’t cut, punch, or tamper with your card or wristband, as this damages the NFC technology and will render it unusable.
Yes. You can request a refund for unused funds by scanning the QR code provided at the event or by following the secure link on the event website once the event ends.